I won £25,000 after my conveyancing solicitor failed to spot an old septic tank in the garden

I won £25,000 after my conveyancing solicitor failed to spot an old septic tank in the garden
By: dailymail Posted On: November 15, 2025 View: 19

Mark Ledsom, 54, purchased the cottage of his dreams in Runcorn, Cheshire, with his wife, Lesley, 62, in 2021. 

The three bedroom cottage, built in 1737, has three bedrooms, a large garden and open-plan living downstairs. 

Soon after moving into the cottage in 2022, however, Mark, who lives with his wife and one of their sons, Tom, 25, discovered a problem in the back garden he had not anticipated. 

Mark, who works in retail, told the Daily Mail: 'About 12 months after moving into our dream cottage we noticed standing water in the garden. The smell by the house and in the garden was terrible. 

'There would be wet grass down the bottom of the garden, everything started to die, and we couldn’t understand why. It progressed and we'd just find black pools of water in the garden.'

He added: 'It got to a point where none of us, including our grandchildren, could use the garden as the smell was so bad.' 

Ancient: The site of the old septic tank in Mark Ledsom's back garden

After a spell of flooding, Mark contacted a local drainage company to conduct a drain survey and establish what was going on.

Mark said: 'The drain expert came out and told me, "You’ve got a septic tank, it’s not compliant and it’s a £50,000 fine".'

The discovery came as a shock to Mark, who had not been informed of the septic tank's existence when buying the property.  

After the drain survey was completed, Mark spent £8,000 on a new drainage field and £7,000 getting the garden landscaped in a bid to resolve the problem. He'd also spent £10,000 on new decking. Getting the old septic tank cleaned out every six months also cost £200 a time. 

Mark, when off work due to a knee replacement and bored last year, started searching for 'septic tank negligence' online on Google. 

He found a law firm called CEL Solicitors who he thought could assist with his case and explained the septic tank saga to them. 

Mark ended up winning £25,000 this year from the conveyancing solicitor involved, who the Daily Mail is not naming. 

Mark said: 'It was a relief to receive the £25,000. Using the money, I installed a legal and compliant septic tank.'

He added: 'It’s perfect as it’s a mini sewerage treatment plant. Since getting the new septic tank we have had our Easter party for 35 people in the garden, as well as our Halloween party for 45 people. There's no more bad smells or black stagnant water.' 

What are the rules around septic tanks?

A septic tank is an underground and watertight container, usually found in rural areas without connection to the public sewage system. 

It treats domestic waste by allowing solids to settle and liquids to drain to a drainage field, where bacteria break them down.

Before buying his cottage, Mark had paid around £700 for a Level Two Homebuyers Survey, which suggested the property was connected to the mains. Only an online search had been conducted as part of the survey and the old septic tank was missed. 

Septic tanks must comply with the General Building Rules 2015, which came into operation on 1 January 2020. 

Among others, rules include ensuring discharge does not pollute any surface water or groundwater, and ensuring the sewage receives treatment from a sewage treatment plant. 

The seller of Mark's property had correctly disclosed that a private septic tank served the home. 

Perfection: Mark Ledsom in his back garden in Runcorn
Grim: Filthy water and waste at the site of the old septic tank at Mark's cottage
Expenditure: Mark Ledsuom spent money trying to resolve the issue of the old septic tank before winning his legal claim

But his solicitor believes the old septic tank in Mark's garden was probably originally installed as the cottage was not connected to the public foul sewer network, even but waste water still had to be serviced.  

The solicitor claims Mark's conveyancing solicitor failed to investigate the private septic tank further, mistakenly assuming the cottage was connected to the public sewer system and raising no concerns before completion. 

When looking at a property that is not connected to the mains and instead has a septic tank or other private drainage field, the conveyancing solicitor should make detailed enquiries about the system - its location, maintenance and whether it is compliant with current regulations.

The seller should have been asked to supply maintenance records and evidence that the system meets the Environment Agency’s General Binding Rules. Since 2020, it’s been illegal for a septic tank to discharge directly into a water course, so compliance is essential.

All new: The new compliant septic tank installed in Mark Ledsom's back garden

The solicitor has a duty not to inspect the tank themselves but to identify and evaluate risks, ask the right questions and ensure their client is adequately informed before they purchase the property.

Lucy McCallum, head of residential property at WSP Solicitors, told the Daily Mail that as well as the TA6 Property Information Form, title documents 'may refer to historic rights to use a septic tank or similar private drainage system'. She said standard solicitor searches should include a water and drainage search. 

McCallum added: 'A solicitor may be liable if there were clues in the paperwork, such as historic planning records, references to a private drainage system or an old map, and the solicitor failed to follow up with appropriate enquiries.'  

CEL urges buyers considering buying a property that is disconnected from the mains drainage system to seek advice as soon as the issue becomes apparent. 

Seeing the correct documentation is crucial, from the emptying records to maintenance contracts and the proof of compliance.

Inform your solicitor and ensure they carry out the right searches and enquiries. The septic tank’s compliance should be woven into any contracts the seller has to sign. 

This situation is much more likely in rural properties than anywhere else.

Do you have a property horror story? Get in touch: [email protected] 

How to find a new mortgage

Borrowers who need a mortgage because their current fixed rate deal is ending, or they are buying a home, should explore their options as soon as possible. 

Buy-to-let landlords should also act as soon as they can. 

Quick mortgage finder links with This is Money's partner L&C

> Compare mortgage rates

> Find the right mortgage for you 

What if I need to remortgage? 

Borrowers should compare rates, speak to a mortgage broker and be prepared to act.

Homeowners can lock in to a new deal six to nine months in advance, often with no obligation to take it.

Most mortgage deals allow fees to be added to the loan and only be charged when it is taken out. This means borrowers can secure a rate without paying expensive arrangement fees.

Keep in mind that by doing this and not clearing the fee on completion, interest will be paid on the fee amount over the entire term of the loan, so this may not be the best option for everyone. 

What if I am buying a home? 

Those with home purchases agreed should also aim to secure rates as soon as possible, so they know exactly what their monthly payments will be. 

Buyers should avoid overstretching and be aware that house prices may fall, as higher mortgage rates limit people's borrowing ability and buying power.

What about buy-to-let landlords?

Buy-to-let landlords with interest-only mortgages will see a greater jump in monthly costs than homeowners on residential mortgages.

This makes remortgaging in plenty of time essential and our partner L&C can help with buy-to-let mortgages too. 

How to compare mortgage costs 

The best way to compare mortgage costs and find the right deal for you is to speak to a broker.

This is Money has a long-standing partnership with fee-free broker L&C, to provide you with fee-free expert mortgage advice.

Interested in seeing today’s best mortgage rates? Use This is Money and L&Cs best mortgage rates calculator to show deals matching your home value, mortgage size, term and fixed rate needs.

If you’re ready to find your next mortgage, why not use L&C’s online Mortgage Finder. It will search 1,000’s of deals from more than 90 different lenders to discover the best deal for you.

> Find your best mortgage deal with This is Money and L&C

Be aware that rates can change quickly, however, and so if you need a mortgage or want to compare rates, speak to L&C as soon as possible, so they can help you find the right mortgage for you. 

Mortgage service provided by London & Country Mortgages (L&C), which is authorised and regulated by the Financial Conduct Authority (registered number: 143002). The FCA does not regulate most Buy to Let mortgages. Your home or property may be repossessed if you do not keep up repayments on your mortgage 

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