Kaye Adams has been pictured looking downcast after being suspended from her BBC radio show amid 'bullying' accusations from junior staff members.
The broadcaster, 62, was seen in Glasgow on Thursday, wrapped up in a khaki coat and holding a coffee, just days after her suspension was revealed.
It comes as insiders close to the TV star say she is a 'tough' professional who demands 'high standards' but has never been a bully.
Those who have worked with the Kaye, say that, while she has a strict work ethic, she has never spoken out of line to any co-workers, especially those in junior roles.
Kaye was taken off her BBC radio Scotland show amid allegations that she 'bullied' colleagues, with bosses now investigating the goings-on behind the scenes.
A TV insider told the Daily Mail that Kaye is a 'very smart woman' who has no problem challenging producers when she disagrees, particularly on her BBC show, which carries her name.
However, the source stressed that Kaye always expresses her views politely and professionally, insisting she is never 'nasty' in her dealings with others.
ITV is standing by the long-time Loose Women anchor amid the BBC investigation, which was reportedly launched after younger 'junior staff members' claimed they were 'shouted and screamed at' by Kaye, who's worked at the station for more than 15 years.
The Daily Mail understands her co-stars have also rallied around her, sending messages of support as she prepares to return to Loose Women next week.
A source said: 'Kaye is devastated. She has been completely blindsided by the complaints and is still unsure why this is happening.
'She has the full support and backing of ITV and her Loose Women co-stars, who have done everything they can to make sure she's okay.
'The majority of people who work with Kaye will say she is professional and assertive, but she is never horrible.
'Many believe her assertiveness may have been taken the wrong way. She has been a journalist her entire career and can be forward in her approach, but that doesn't make her a bully.
'She is always polite, even when putting forward ideas about her radio show, which bears her name, so of course she cares about how everything is presented.'
The insider added: 'Kaye hasn't been on Loose Women this week only due to scheduling and the fact that the show is off-air on Friday, but she will be back on the panel next week.'
It was reported on Sunday that Kaye has been removed from her £155,000-a-year role hosting her show on BBC Radio Scotland while bosses are conducting an inquiry into the complaints.
She will be off-air until the allegations, believed to have been raised under the BBC's Call It Out scheme, which addresses bad workplace behaviour, are fully investigated.
The initiative was established following the scandal involving the axing of MasterChef presenters Gregg Wallace and John Torode.
Gregg, 61, was sacked after 45 allegations of misconduct spanning 19 years were upheld.
The complaints included one incident of unwelcome physical contact, three incidents of being in a state of undress, and others involving inappropriate sexual, culturally insensitive, or racist comments.
He was sacked alongside former co-host John, 60, who was found to have used an extremely offensive racist term.
A source told the Mail on Sunday that complaints within the organisation are now being taken more seriously.
The insider added that Kaye was called into a meeting with the station's new head of audio, Victoria Easton Riley, on October 8.
It's believed the meeting did not go well, and Kaye reportedly 'stormed' out, leading to further conflict behind the scenes.
She has not been on air with her BBC show, The Kaye Adams Programme, since October 6.
A spokesperson for Kaye said: 'No complaints had been presented to her by the BBC.'
They added: 'Further, she has worked for BBC radio Scotland for more than 15 years and in that time has never had any issue raised about her.'
The Daily Mail has contacted Kaye's spokesperson for comment.